hi, just got a new wifi router, new plan everything so all new. But GFN seems to not be working.

[graceful heart]

YouTube and everything else are distinct services and should never be used as base to define if the things are fine or not.

GFN is way more complex and demanding than we think.
Play game on GFN isn't the same as watch a YouTube video, watch a stream on Twitch.

WiFi isn't recommended at all. Is the worst way to play cloud gaming in general. Only 5GHz is OK, but depends on how far you're from the router and the amount of walls you're from your router + interferences.

Cloud gaming works better when using a Ethernet cable.

It's really hard to tell you what is causing that problem which is preventing you from playing. GFN doesn't require any ports or any additional config to work.

What you can do, is to try your old router and check if it persists or not. Only to check if your current router is causing any problems.

GFN rarely goes "offline" or cause session problems. 99% is on user's end.

Don't use the Reply button, please. It will ping us and it's not necessary.

Regarding your question, you have more bandwidth available and it should be better. But speed isn't everything.

If you have any kind of VPN, test it out. See if it will "unlock" your connection.

Also, switch between the GFN app the GFN via web browser. It will make sure that nothing is blocking the app now.