#Need help recovering my account

16 messages · Page 1 of 1 (latest)

worldly vessel
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For the love of god tell me theres something i can do, I lost access to my email but i still remember my password, i can give you guys the credit card information i used to purchase my priority membership, hell im even connected in my account from my laptop. I seriously cant believe that with all this info nvidia cant do anything about the account, i tried asking over at live chat but the guy said i should just contact google support to try and get the email back

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when i say connected from my laptop i mean only in the gfn app, and i dont think i can change my email from there

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oh another piece of info i have, and this one helped me get my epic games account back, i have access to the original email i used to make the account! (i think so at least. im pretty sure i changed the email at some point to the one i lost)

red jackal
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What access have you lost, you're saying you've lost access but not specifying the platform.

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If you've lost access to an email, then contact the company that manages the email, for example, you forgot your gmail, contact Google.

red jackal
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@nova pine Let's not joke about things like that please here.

worldly vessel
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And i cant recover my gmail account

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Is there really nothing else i can do?

red jackal
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No if you've lost access to both.

worldly vessel
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I am still logged into my account from my laptop

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Is there a way i can change my lost email from the gfn app?

red jackal
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You can try clicking "Account" in GFN, see if it logs you in, then contact NVCC that way if possible.

worldly vessel
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Nope, just opens a google page telling me to log in, which i cant

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Also nvidia support just told me to "get the email back"