main solstice
Hello,
Ive been receiving the following error message after the download of the most resent game patch for the game Smalland.
The game quit unexpectedly.
Try again later: ERROR CODE: 0x8003001F”
From my understanding several other geforce now users are having the same issue.
I’ve included a short video of what happens and error message.
prime whale
Yes, it's being reported for a few days now. With a few other games, as well.
It's something that you need to contact support directly:
https://www.nvidia.com/en-us/support/consumer/
Scroll the page down, and you will find the Live Chat and Ask us a Question links.
main solstice
Ive already chatted with s geforce now support agent
They told me to do steps
I’ve already taken
Then advised me to submit feedback witch I already did
This issue is happening with other geforce now users of the game
I’ve tried another computer
Same issue
prime whale
Yes, I mentioned that is being reported for a few days now. You're not the only person.
Even for us here, this error code is chaotic. NVIDIA never provided us any suggestion, than contacting NVIDIA Support.
main solstice
Everything was fine prior to this resent patch
You guys say contact support snd support says contact gforce now feedback?? Anyone want to take any responsibility for this issue???
prime whale
The Send Feedback is to send logs to GFN Team. They get those logs and use to work on problems in general. This is why NVIDIA Support ask you guys do that.
As we don't work for NVIDIA here, we cannot help.
When we ask them, they ask us to suggest you guys exactly the same thing. To use Send Feedback and contact NVIDIA Support directly.
main solstice
Wow everyone is going in circles
Lets cut out the middle man and get to the root of the issue
Lol
main solstice
Lol
prime whale
Seriously. As I'm a user just you guys, sometimes I say (to myself, of course)... "hire me, NVIDIA. I can help you guys to sort out these problems."
But back to your question...
Do another try.
Do not use Live Chat. Create a support ticket, instead. Use the Ask us a question.
Tell them that you already sent the feedback, share a screenshot and everything that is possible.
Insist to them to get it sent to the GFN team.