#Fix License not activating

1 messages · Page 1 of 1 (latest)

lone dove
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like this

vernal bramble
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Also first of all, go to your licences on the Unity Account settings on website and make sure you have valid licence there and free seats on it, free one has 3 by default. After that use Hub to reset and reactivate free license.

lofty venture
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а как именно посмотреть есть ли у меня места для лицензии?

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and how exactly can I see if I have space for a license?

vernal bramble
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The information is on the website

lone dove
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unity status says nothing out of order but when i try to refresh my licenses I get an error.. Perhaps there is something going on?

vernal bramble
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They could have authentication servers having trouble again

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Manage organizations will take you to website to check free seats

lofty venture
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I clicked on my account on the site but nothing is said about the license

vernal bramble
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This is not Manage Organizations link

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This one manages irganization itself not licenses

lofty venture
vernal bramble
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Follow the link I showed you and look at your seats there

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You can also revoke and refresh your licence there.

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Then the Hub should be be able to acquire it.

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I won't be available from this point on today as well.

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If you get confused link people this thread to help you after some time.

lofty venture
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please send me the link maybe I entered it wrong

vernal bramble
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In the Hub, on your user icon

lofty venture
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I moved

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click on my account?

lone dove
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yes

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My Account -> My Seats

lofty venture
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but my seats are not here

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maybe this?

lone dove
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Huh.. it's almost the same just says "jobs" instead of "seats" UnityChanThink

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never heard of the "my jobs" thing

lofty venture
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The translator probably translated it incorrectly

lone dove
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oh.. Seat to Job is crazy but yea that's the correct page then

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but i think we can't revoke personal licenses?

lofty venture
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and what to do?

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There is a license on the site but not in Unity Hub

lone dove
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sry no idea

lofty venture
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@vernal bramble can you help me?

vernal bramble
glad iceBOT
vernal bramble
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Research more information on forums as well

lofty venture
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how reset my lic?