#Asset store rejection
ivory plover
Sometimes assets are rejected by mistake by someone who is less experienced, or not paying enough attention. It is possible your images are too low of resolution. Another possibility is that the images don't look 'nice' enough. But that would really depend on the reviewer since they let some pretty low quality ones through.
If you think it is a mistake, you can just resubmitted, and in the section where you can leave a message. Maybe link to the guide and say how you are following it.
If you are not sure if they really are high enough quality. You can share one or two of the images here and I could let you know my thoughts. (Normally not really a good idea, but since this is a thread it should be fine to share them here)
native hawk
i have 4 tools. three of them are accepted but the forth its second time is rejected !!
the note is that i used same template to design my tools icon and images !! i don't know why the 4th has rejected !!!!!!!!! its like others.
native hawk
If you think it is a mistake, you can just resubmitted, and in the section where...
i used message but it has rejected again
is there any problem ?!
ivory plover
i used message but it has rejected again
So this is the second rejection for the same issue?
native hawk
So this is the second rejection for the same issue?
yes. i changed all of my images and icon but it rejected again 😄
ivory plover
Hmm, might be rejecting that cover image
native hawk
Hmm, might be rejecting that cover image
my others tools are the same, but they are accepted 😄
do you see any problem in the image ?
ivory plover
my others tools are the same, but they are accepted 😄
It is also possible they were excepted by 'mistake'
ivory plover
Just normal Unity support sadly
Are the Icon and Card images transparent background?
That could potentially be triggering it.
native hawk
no they are solid
its weird because in previous version of my asset it was accepted 😄
ivory plover
Then my only guess is that they feel the cover image is too messy?
native hawk
i don't know why they rejected it when they approved previous version !!!!!!!
ivory plover
Do you have other screenshots or videos included @native hawk?
ivory plover
Also possible they want at least another image
ivory plover
i think i should try support email
Can try, but the response time can be like 3 months
native hawk
omg! I'll try, maybe I will have more luck
ivory plover
Good luck!