#Internet issue

1 messages · Page 1 of 1 (latest)

sterile marsh
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Please fix the internet issue that after some time the game loses internet and you need to restart it, please!

soft dragon
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You'll probably need to tell them what platform and version you're running, and how long it takes before it needs restarting.

sterile marsh
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I play the version 36_48

muted leaf
sterile marsh
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Play Store; Italy

muted leaf
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Strange, what is your internet speed? Not the speed you're paying for, but the speed you normally get on your mobile phone

sterile marsh
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I don't know, I will see later

sterile marsh
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This issue needs to be fixed at every cost! I'm tired if continuously restarting the game because I always lose the connection!

orchid oasis
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Just to clarify the issue here:
All game versions have a bug in which you cannot use cloud save/load after the game has been running for a bit. You still have internet and you can re-enter your login information to access cloud save again. But it is faster to close the game and relaunch after which you can get into your cloud saves again.

The devs should be aware of this one because it has been an issue for long.

Can you still access exploration events? These also requite an internet connection. If these are missing as well, the problem may be with your phone.

One possible cause of losing internet on your Android device is when you use a VPN or firewall to access the internet. A game like Cell to Singularity needs a lot of RAM to operate. If your phone is a bit older or does not have a lot of RAM the game may push your VPN/firewall out of memory and then you lose internet while playing the game.

sterile marsh
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My phone is from this July, and the events still work, so please fix that bug

orchid oasis
sterile marsh
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I will see later

orchid oasis
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Because if yes. Then this is an old and very annoying bug. It's in the main game. In the beta. On Steam and on Android and perhaps on iOS as well. But I don't have an iOS device.