Month AdFree Pass not unlocking

[crystal oak]

I bought the Month AdFreePass through Google Play, and it didnt unlock in the game, when i try to buy it again, it shows i already have it, as seen below

[crystal oak]

And now, it seems to have activated, but when i open the game, i cant click anything and the darwinium count is increasing by 300

I already claned the data and cache, and the bug returned

[crystal oak]

I reinstalled the game, and the interface came back to normal, but still i cannot use my pass, and when i try to buy it, it says i already have it, as reported above

[sour lark]

erro?

[crystal oak]

Erro=Error

[vague needle]

can you save your game in transfer manager cloud, so we can check your problem more closely?

and we need your playerID and the mail linked to the save

[crystal oak]

How do i do it?

I already cloud saved

C14F78CB98491AD0

The email:[e-mail]

[vague needle]

what game version are you using?

[vague needle]

okay

[crystal oak]

Version 34.86

[crystal oak]

And now the offer seems to have applied, but i cant click on anything, im literally stuck on the starting screen, every time i reopen the game, it increases darwinium count by 300

Right now the game is unplayable as i cant i have any interactions