#Infinity pass isn't working

1 messages · Page 1 of 1 (latest)

grim narwhal
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I jjstbought the 30day infinity pass and it the game isn't recognizing it. I tried paying for it again but it says I already own the item. But whenever I try and do a boost or anything that cost darwinisms I still have to use the darwinisms.

lilac echo
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Try restarting the game

grim narwhal
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I did

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Still the same

proper forge
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To give you your pass

grim narwhal
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5C002C27F564283E

teal relic
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I've got exactly the same problem as OP. Bought Infinity pass for Android version but looks like its not activated. Already send two emails through 'contact us' ingame option with purchase proof but no response. My player id: 87E9FE6AD7AA5677

woven whale
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Same problem here too (Player ID 7EF8ACD3235E905A). I was enjoying the game too, was gonna ask for a fix, but with this problem, ott ads and slow to no response to emails, I'm starting to think a refund and deleting the game would be a better option

woven whale
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@proper forge Bought the pass two days ago, been trying to contact you since. Please refund my money,

proper forge
solemn galleon
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I also have the same problem. I bought Infinity pass for android but the product was not activated.No one is responding to my email. Please help. My player ID 5A3638A406AC34A9

solemn galleon
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@proper forge Can you help me please?

proper forge
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yes, but i don't know when you will receive your infinity pass, i can't do it myself

solemn galleon
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I am grateful for any help. Thanks

solemn galleon
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Problem solved. Thanks