#Multiple crashes at game launch on PC and IOS

1 messages · Page 1 of 1 (latest)

hybrid wave
#

I'd like to point out that I've had this problem since the last update.
-The game starts up correctly but 2 seconds after it starts, it crashes immediately and stops responding. In my PC task manager, the RAM used by the game keeps increasing.
-I've reinstalled the game but the problem persists, and I've done a file integrity check too but it's still the same.
-For some time now I've been using the normal version rather than the beta.

upper knot
#

Try restarting your phone and do that every 2 to 3 days

hybrid wave
#

Still crashing to this day, reinstalling or rebooting my machines has had no effect.

upper knot
#

Can always call for customer support or service if all else

#

?

hybrid wave
#

I don’t find any official support on google 😭

upper knot
#

No with your phone company that you pay service's for to help fix just about any problems that you may have with your phone internet connection data apps and so on

#

Not Google itself can only do so much

formal vortex
hybrid wave
formal vortex
# hybrid wave yes unfortunatly

Can you give some information on your pc and phone? What version of the game are you on? Have you tried using the "verify file integrity" option inside steam options menu?

upper knot
#

On phone so not sure if I can or not. I'm just playing for fun and don't have any $ to get any extras, so I'm just earning my way the hard way ugh lol 😂

hybrid wave
#

on PC the problem looks like a memory leak, but given that the problem is the same on mobile, I think it's linked to a save.