#Lost infinity pass and Darwinium
1 messages · Page 1 of 1 (latest)
Hey have you managed to resovle this yet
Hi, no I haven't as there wasn't any way to restore the save I bought the pass on.
I can restore the pass for you, but I'm confused on how much progress you ended up losing due to this issue ?
I didn't lose any progress since I was transferring the save. Just the cost of buying the pass and not receiving it.
I did end up buying the pass again shortly after, so I was wondering if it would be possible to refund one of the two transactions instead?
Ah that makes things simpler then, please DM me your player ID, I can give you back your pass
If you made the purchase through steam, you'd have to go through their platform to request a refund - https://help.steampowered.com/en/faqs/view/784C-923B-A4A1-C825
It says as an in-game transaction they can't refund it and rather I should contact game support
Have you emailed us at lunch@computerlunch.com regarding this ?
Yes I did