Lost prizes after Beyond25 update | Cell to Singularity | Page 1

hollow needle Jul 29, 2024, 4:18 PM

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I've lost the ability to claim prizes after last event (got 2nd place). After update to get Beyond 25.

slow maple Jul 29, 2024, 4:23 PM

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me too

cursive iron Jul 29, 2024, 4:52 PM

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Yes, I also cannot recieve a reward for music event

ashen osprey Jul 30, 2024, 6:46 AM

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Same

radiant olive Jul 30, 2024, 5:06 PM

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What version of the game are you on ? and also what language are you playing the game on ?

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cc @slow maple @hollow needle as well 👆

cursive iron Jul 30, 2024, 5:11 PM

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It already fixed itself in the morning today. So its ok now

hollow needle Jul 30, 2024, 5:11 PM

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Version 27_31 (Android), English

radiant olive Jul 30, 2024, 5:12 PM

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What country are you from ?

hollow needle Jul 30, 2024, 5:12 PM

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Poland

radiant olive Jul 30, 2024, 5:13 PM

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Could you upload your game onto the Cloud Save system and then share your email with me in DMs ?

hollow needle Jul 30, 2024, 5:15 PM

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@radiant olive done

sage yacht Jul 31, 2024, 2:57 AM

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Having the same issue in the US. Was in top 10 for event, save uploaded to cloud

#Lost prizes after Beyond25 update