Cant claim james webb telescope event rewards, claim button has infinite loading ring and clicking the button does nothing.
Its been like that couple days now waited and hoped it resolves itself.
#Cant claim event rewards
rugged yoke
rugged yoke
ANOTHER EVENT NOW ENDED AND I CANT CLAIM EITHER OF THOSE REWARDS Can i get help here or not why im wasting my darwinium if theres nothing i get back doing those events.
soft pagoda
happened to me on mobile outside the beta so i doubt it's just a beta issue
eager flicker
Hey @soft pagoda @rugged yoke have you guys managed to receive your rewards ?
if not, please DM me your rank and player ID
soft pagoda
i will see if the issue happens after i download the save on my laptop
rugged yoke
it happened on regular steam version on me at first and i went beta hoping it fixes it but didnt do anything
soft pagoda
if not, please DM me your rank and player ID
happens on laptop as well, dming you now
also funnily enough, the glitched event icon is different than the one on mobile
soft pagoda
Hey <@741700187076165742> <@219868596174716928> have you guys managed to receive...
weirdly enough, after transfering the save a couple of times (because it just refused to properly download the cloud save where i had 15 darwinium more), the game suddenly allows me to collect the rewards
eager flicker
weirdly enough, after transfering the save a couple of times (because it just re...
Ooh thats interesting to note, I'll see if we can reproduce that ourselves based on that
eager flicker
it happened on regular steam version on me at first and i went beta hoping it fi...
DM me your player ID and rank Resolved in DMs
eager flicker
Hey @rugged yoke @soft pagoda, can you guys check if you got the badge for the human body event ?
soft pagoda
got 4 of the first 2, which would be correct
rugged yoke
those?
eager flicker
yeah its them
looks like they're fine for you guys, all good them 🙌
actually could you also check if its there on your "Profile" page ?
you can access it via the reality engine
rugged yoke
event claim button is still there with infinite loading this migh mess with next event aswell?
eager flicker
event claim button is still there with infinite loading this migh mess with next...
Do you have a player ID on the bottom of the right hand menu ?
and does the news feature load fine for you ?
soft pagoda
thanks for the help 
got 8 on the profile and 4 times 2 is 8 indeed
rugged yoke
news load fine and yes i have id there
eager flicker
Thats weird, I'll check with the devs
Are you able to access the latest event despite the event claim button loading in there ?
rugged yoke
as expected i cant claim art rewards either was 38th place on that one
eager flicker
as expected i cant claim art rewards either was 38th place on that one
Hey do you have a game transfer account ?
could you please create one if you dont have and then share the email so that we can check your save file ?
errant thorn
i'm having the same issue with the cat event right now 🙋♂️ should i DM my email to you or?
rugged yoke
no point i still have the issue and nothing seem to happen to fix it either 😟