IS the infinity pass disabled? Nothing happens when I click the Green button.

[grave knot]

Hey is this still happening ? Can you try closing the game and opening it from steam ?

[wide trout]

Yes and I did that. Same issue

[grave knot]

Thats very weird, what country are you from ?

[wide trout]

United States

[wide trout]

Some other quirks that may be related. The News button pops up a blank window that just sits and spins

[wide trout]

When I try to enter codes it takes a while then comes back and says it cannot connect

[grave knot]

Oh thats pretty helpful to know, are you by any chance on a VPN or a private DNS ?

[wide trout]

I am not

[grave knot]

and are you able to play the events normally ?

[wide trout]

I believe so, still new to the game, but wrapped up the most recent event and was able to buy a trophy

[grave knot]

Ok cool, can you check if you have an ID in here ?

[grave knot]

Can you try switching your networks to a different network and reopen the game from steam to see if you have an ID there and if the news loads ? Looks like the issue is that your network seems to be blocking our backend servers which is not letting you purchase anything and view the news

[wide trout]

I don;t have a different one to try unfortunately. this is not an issue for any other game. I can check the firewall though. What IP/Port should I open?

[grave knot]

We use playfab (https://playfab.com/) as our backend provider, your network seems to be blocking the specific domain and the API provided by them (https://a126.playfabapi.com/)

[wide trout]

hmm interesting

[grave knot]

Yeah that would 404, thats something used ingame and doesnt point to a webpage

[wide trout]

gotcha

[wide trout]

OK I disabled my firewall and I still have the issue

Blank ID too

[grave knot]

The news also doesnt load ?

[wide trout]

So got stuck on this screen. Claim rewards button doesn;t do anything and I cannot dismiss the screen.

[wide trout]

I ran the file integrity check in steam, and the issue is resolved

[grave knot]

Thats awesome! thanks for letting me know

I assume all of the other issues got fixed with it ? (purchases, playfab ID and the leaderboards)