#My game lost all data, going all the way back to the beginning. (Steam.)

1 messages · Page 1 of 1 (latest)

sinful ridge
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When I restarted my computer, my whole game progress was wiped. I DO have a saved game for transfer, but it's several days behind what progress I was at and I was hoping it could be fully restored.

I was around 12 restarts into the main sim, 14 into Mesozoic Valley, 8 in Beyond, and had badges from recent events Art, Fungi, and Music.

hollow geode
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Do you have a account?

sinful ridge
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I ought to- I signed in for the sake of making a game transfer file.

raven charm
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Have you also tried restoring your save using the inbuilt "Save Restore" feature ? It should have past 5 saves in there

sinful ridge
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Resolved! The support team responded to my email and directed me to the Save Restore function.

raven charm
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Although I'm curious on the root cause of the issue thonk, We've been seeing steam players face issue with their save files, what exactly happened when you restarted your computer ?