#erased exploration hub data

1 messages · Page 1 of 1 (latest)

void tangle
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The game just erased my exploration hub data on the pollination event

halcyon hemlock
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Just had this one too

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Now it's saving progress, I just went back to main simulation first, which appears to have forced a save

elder bridge
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Hey @void tangle and @halcyon hemlock, we have identified the issue and we are fixing it. Thanks for the report!

lunar flame
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Thanks. Experienced the same problem

elder bridge
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could everyone who got affected by this issue please DM me your player IDs ? You should be able to find it at the bottom of the right side menu

image.png
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Tapping it will copy it to your clipboard

lunar flame
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E64119C5CA70EE5

elder bridge
lunar flame
elder bridge
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Nope, just restarting the game is enough

cosmic shard
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8E266E38867AC1A1.

Had the same problem 2 Times. But after restart it was saving the progress

runic fox
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My game reset as well, can I post my player ID?

halcyon hemlock
halcyon hemlock
elder bridge
elder bridge
runic fox
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Oh sorry, just the bee event

elder bridge
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Ah alright, do post your ID then

halcyon hemlock
runic fox
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AF2CD5910F010289

halcyon hemlock
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The biggest bugbear of this now is that as I got the first badge before the error happened, my badge counts are off by one XD

elder bridge
halcyon hemlock
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I mean yay extra boost to event and main simulation, but the numbers being off looks weird XD

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Anyway, thanks :3

elder bridge
runic fox
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@elder bridge Thank you for the help!

quasi glen
elder bridge
proud schooner
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Just joined to report I had the same problem, event reset all my progress

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244E969070ED2ECA

proud schooner
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It’s gonna trigger my ocd to no end

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@elder bridge

hollow creek
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@elder bridge I reloaded the game. Nothing happened. No new shiny icon on the left side of the main simulation

indigo vapor
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My pollination event reset as well, from 38%

image.png
quick pendant
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pollination event reset for me as well, restarting didnt do anything

halcyon hemlock
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Getting it to save manually by going back to main simulation and then exiting seemed to work for me

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For now at least

elder bridge
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@proud schooner and @hollow creek reload your games

elder bridge
hollow creek
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So I got 30 darwinium but all the progress is lost…was anything else supposed to happen?

proud schooner
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Same. My badge count got fixed too

indigo vapor
proud schooner
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I’m guessing they can’t restore the progress itself

elder bridge
indigo vapor
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61570655921834FC

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Apologies again LOL

proud schooner
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I was up to getting the hive and on track to get first place in my class, so it’s not really the event progress I’m sad about per se

elder bridge
hollow creek
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I was at 67%. Sigh

elder bridge
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Apologies, It was an error on our end. We've made changes to ensure that progress loss on events dont happen again

elder bridge
hollow creek
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and while we were going back and forth I didn’t do anything on the event that was reopened at 0 progress which of course already matched me with new people. Ah well. You all are great in responding with such a small team.

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No worries we appreciate the game and all you do!

indigo vapor
hollow creek
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The ad time bonus is still there so that in of itself is great 😜

elder bridge
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Thank you for your support and being understanding blobheart

autumn nova
lost gazelle
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6F3D93D0BF1679E0

gilded nebula
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I also had that problem. 5EA1EA54AE111E7E

gentle cobalt
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8B15E628DF3C572

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So just to clarify, my existing event progress is lost?

prime gull
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583AF76B5ACD5828

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Also got this bug, wierdly it reset my progress, but kept the one badge I'd unlocked. . . then I had the bright idea of restoring my save from last night and now it's a true reset 🙂

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No worries though, really enjoy the game and have spread it to my friends with kids as a good general learning resource!

still furnace
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480002BA298253A3

strange sedge
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242ADF4CF072D7B1

Reset, but badge unlocked. Also I spent darwinium to speed up the simulation 😦

finite osprey
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I cleared it after the reset.
The first badge counts for one more.
8DC92E46A2940453

unreal atlas
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7BE9F3CEB479E04A
i had one badge before it got reset (badge is still there)

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is our event progress permanently lost?

bleak condor
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Yeah

unreal atlas
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oh..

low zephyr
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7C44A37F56AD5F7F

I had the first badge unlocked.

fringe slate
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i almost got badge 1

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oh nvm i got back to where i was

tardy dust
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Im experiencing the same problem

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My save data was erased and i had like 199B pollen

tardy dust
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Sorry for the @

unreal atlas
tardy dust
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Im genuinely disappointed that when i turned my pc back on, and went to look at my progress for offline stuff it was all gone

unreal atlas
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i opened it to see the intro screen with semblance talking to me and i was like "thats weird.." and then the map opened and it was all blank

tardy dust
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Yep, same

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199B and 7 hours of game, gone

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I have well over 50 hours in game (mainly afking) cuz i wanted to get to the endgame, and i have never had this issue with an event until this one

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I actually have almost 100 hours

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93E712751A4C601D

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My player ID

iron snow
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Uh this didnt happen to me, but something strange is going on.

Screenshot_2023-11-28-16-29-23-16_b3a6308243563f394472528aaf45bb2c.jpg
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The walpaper, The Race, Its kinda buggy ;-;

thorny pecan
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The bug happened to me as well

Screenshot_20231128-103157_Cells.jpg
iron snow
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Also the first place one, its a red flag for sure. How did he/she or them/they took first place in under 10 min!? its a hard event.

inland fossil
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5197D823098BFC0E

lucid flax
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9D1380F6D409C585

frozen karma
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3DF0AB59804DDDE9 and I had the first badge. 😭

stiff radish
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Hi, I have the same problem. My sister too...
My player ID : 22B499625B3B24E1

faint wing
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hi, I lost my data as well.
give me a bit to get my P-ID.

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F1D7FF0C5CE9B20B, found it.

tardy dust
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Wow this is common

stiff radish
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it seems that the bug affects almost if not all players...

faint wing
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yep.

weary ocean
urban nebula
strange sedge
quasi fossil
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8CE5D1C74CBC970F Bee event got reset and I had also gotten past the first badge

elder bridge
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Hey guys, I got a lot of pings and DMs over the course of yesterday, I'll be responding to everyone within the next few hours ^^

crisp kindle
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Had the same issue like 6 hours ago, just got in the server and already on the same point as before

deft bone
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@elder bridge my pollination was reset too, but I've completed it a second time again anyway. What would happen if I sent you my ID anyway?

crisp kindle
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Probably gonna reset yours to the point yo where during the bug

deft bone
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.... so after I completed it for the first time of this week

fringe slate
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Does the bug not happen if you don't open the game during the event?

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Just asking

crisp kindle
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Don't know

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It just resetted my progress from yesterday

raven cloak
tardy dust
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I cant be upset with anything happening, but just disappointed that a few hours of work was gone

stray night
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210FA2FCD1BB3C9C

high bane
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had restarted the game today because I left it open and lost all of my progress. Player ID: 531EADA7383478E

manic sun
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Happened to me, half way through the bees event
My player ID: D5CB16442053AAE2

spiral heron
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My game reset and I had completed the event and spent Darwinium to do so, so if I could please see this fixed, that would be great.
Player ID: FDB76179F0682EE9

dreamy fox
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Heppened to me as well
Player ID: A0127FF6D3105FA9

crimson belfry
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Happened to me and my friend, I sent you our codes

oak summit
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You're amazing, Aditya!

rocky rain
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A33DAB635C7F65D8

Progress on pollination event got reset

crimson belfry
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Is there any way the one badge I got could be removed? I'm a perfectionist and don't like having one badge wrong.

astral glen
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Just don't collect the first badge this/next run, it'll fix the issue

oak summit
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ummm.....

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how?

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maybe using the objectives? Never tried that.... 😁

astral glen
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Yeah

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I forgot what it was called lol

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Apparently it's possible

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Also isn't it worse to not have the maximum possible boost you'll be able to get than the numbers being off?

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It's more completionist to keep it, and isn't completionism perfectionism?

twilit hill
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Happened to me as well id: CCCF26676755C055

gentle cobalt
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But yeah you can just not complete the objective for that badge next time

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I've done it before, but admittedly that was with the final badge not the first badge

crimson belfry
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Cool, ty. No, I've taken breaks from the event, it's less completionist and more I just want my numbers to line up. I have all complete sets except for one time I didn't get the last badge to some sort of glitch.

elder bridge
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Hey @everyone I have responded to everyone who has put their ID here or DMed me your ID. Do restart your game to receive compensation reward from your main simulation. Apologies for the inconvenience and thank you for being understanding blobheart

deft bone
fringe slate
deft bone
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Snitch

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But I did have the bug, I just completed the event a second time anyway zfxihcoj l

fringe slate
unreal atlas
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btw whats the compensation (i dont see anything)

gentle cobalt
oak summit
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@elder bridge , what was the root cause? Just curious.

unreal atlas
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i got it

tardy dust
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I didnt get it-

tardy dust
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Oh now i did

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I had to reinstall it

tardy dust
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Thanks guys 🙂

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That got me back to where I was and further

raven cloak
umbral kelp
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Just did the update and my pollination event got reset 😦 player ID: E76F5CD073C2E804

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I just unlocked humans :/

dreamy fox
dark breach
oak summit
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umm..... why did you spend so much? That seems a bit odd......

dark breach
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Because that damn multiplayer race. My competitive spirit got away from me, and I had all the darwinian from entering all the codes recently (Im a new player)

elder bridge
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Hey @umbral kelp and @dark breach restart your game to recieve the compensation!

elder bridge
fringe slate
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what was the compensation?

dark breach
umbral kelp
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Thanks Aditya ❤️

dreamy fox
# elder bridge Could you elaborate more on the issue ?

I made a bug report here https://discord.com/channels/488478892873744385/1179139249128357968, my problem seems simmilar to the polination event, but it erazes all of my progress, It also seems to affect the entire game making it bugged, since reloading saves just loads them in the state you are at at the beginning

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fringe slate
rain perch