I lost all progress on restart

[solar jackal]

I tried to restart the simulation right after i bought the lascoux glitch, the game crashed and now I'm back to the start with all my achievements gone

I'll attach a print screen from now and from july

[sour breach]

load save?

[solar jackal]

Done that
Doesn't work

[glad forge]

Have you tried using the inbuilt save restore feature ? you should be able to see an option on the right hand side menu

[solar jackal]

Yes

[solar jackal]

Doesn't work
But thanks

[glad forge]

Just to confirm again, did this not work ? I spoke with couple others facing this exact same issue and they were able to get back their progress using that

If that still doesnt work, please contact us at [e-mail], we'll help you restore your save

[solar jackal]

Yes

Just sent the email
Thanks for answering

[deft hollow]

We released a new version (20.74) on prod that will fix this bug, let me know if you are still experiencing resets. Also please use the "SAVE RESTORE" feature to restore your previous progress on the game settings

[solar jackal]

Thanks for solving the bug but I think my old save is far gone

[normal lynx]

It's a copy pasted message so the save restore bit doesn't apply to you, as you already tried that

[unborn agate]

it didn't help me either

[deft hollow]

Can you send me more details about your issue via DM?