The beyond bug

[runic dove]

Hello, havent played this game in a while and the new update bugged my beyond. Cant click or interact with anything . please help. thx

[fast viper]

Same happened to me. In my case it worked fine until I clicked on Beyond and it glitched, in the classic "world" mode and in the dinosaur mode it threw me onto level 1 but with the resources I had before encountering the glitch (so I was able to get from lvl 1 to my 32 in dinosaurs case). Tried shutting the game off and then on, didn't work at all. Had my cubes wiped out, somehow not metagems or whatever it is called.

[graceful canyon]

Thats very weird, Could both of you find out what version of the game that you were playing on ?

[fast viper]

I'm running version 18_74

[runic dove]

i have the same problem with dinosaurs. My version is 18_74 too

[graceful canyon]

Do you guys have game transfer accounts setup ?

[fast viper]

No, I don't

[graceful canyon]

Could you please set one up ? you would have to create an account and then upload your save onto the cloud

[fleet robin]

Game Transfer

Step 1:

[runic dove]

done, i uploaded my save to the cloud

[little meadow]

what's your email account used for the save transfer?

[graceful canyon]

cc @runic dove ☝️

[runic dove]

its [e-mail]

[little meadow]

thank you! i will take a look at your save file.

[runic dove]

thx too

[fast viper]

I am doing this as well

[old flicker]

@graceful canyon , could you please tag this thread so that we get a Jira issue for it?

[mortal sun]

This has been added to our bug tracking system as the issue CELL-876. As we resolve that issue, updates will be posted back here.

[peak fog]

ofc

[little meadow]

We released a new beta build (18.84) with a possible fix and a degbugger, can you install the update and check if you are still seeing the bug?

[graceful canyon]

cc @runic dove @fast viper @unreal kernel @limber warren@sterile arrow ☝️

[runic dove]

still doesnt work, ive been dming cells support

these numbers are going crazy

[frank light]

I have the same problem
every time i start the game i start from the beginning
when i get to the dinosaurs i start from the beginning but the game knows i completed the levels (without creating a single dinosaur) so i can use the meteorite right away
Beyond will appear the same as Mirerew

version 18_84

[graceful canyon]

We'll keep you updated on this issue ^^

[little meadow]

can you click on one of the errors

copy and paste the text here.

the error that is repeating the most.

we need that to figure out the cause of the bug.

[limber warren]

Steam is giving me same version (18.74)
Is there a way to manualy update?

[cold shard]

try restarting steam and make sure you are on the public or closed beta branches

the update should appear

[limber warren]

Ok, I switched to closed beta branch.
It feels like 1 error and 4 warning there on opening game.
DllNotFoundException: discord_game_sdk
Discord.Discord..ctor (System.Int64 clientId, System.UInt64 flags) (at <9562569cd4874b3192a803382851b2f4>:0)
DiscordController.Start () (at <9562569cd4874b3192a803382851b2f4>:0)

[cold shard]

Those errors are fine for now. Can you check the beyond, do you still get softlocked?

[limber warren]

I opened Beyond:

[cold shard]

can you open the console and copy/paste the errors that are repeating the most

[limber warren]

Errors go crazy. I am at 50k errors and more and more.

DllNotFoundException: discord_game_sdk
Discord.Discord..ctor (System.Int64 clientId, System.UInt64 flags) (at <9562569cd4874b3192a803382851b2f4>:0)
DiscordController.Start () (at <9562569cd4874b3192a803382851b2f4>:0)

InvalidCastException: Specified cast is not valid.
StarDatabase_Lootbox.LoadFromCSV () (at <9562569cd4874b3192a803382851b2f4>:0)
LteBeyond.InitData () (at <9562569cd4874b3192a803382851b2f4>:0)
LteBeyond.Awake () (at <9562569cd4874b3192a803382851b2f4>:0)

NullReferenceException: Object reference not set to an instance of an object
LteStoreMissions.UpdateContents () (at <9562569cd4874b3192a803382851b2f4>:0)
LteStoreMissions.OnEnable () (at <9562569cd4874b3192a803382851b2f4>:0)

KeyNotFoundException: The given key was not present in the dictionary.
System.Collections.Generic.Dictionary`2[TKey,TValue].get_Item (TKey key) (at <695d1cc93cca45069c528c15c9fdd749>:0)
ItemInfo.FindItem (System.String type) (at <9562569cd4874b3192a803382851b2f4>:0)
Beyond_Dispatch_Tutorial.Start () (at <9562569cd4874b3192a803382851b2f4>:0)

DllNotFoundException: discord_game_sdk
Discord.Discord..ctor (System.Int64 clientId, System.UInt64 flags) (at <9562569cd4874b3192a803382851b2f4>:0)
DiscordController.Start () (at <9562569cd4874b3192a803382851b2f4>:0)

unknown iteminfo: 's_arcturus'

[cold shard]

wait

[limber warren]

NullReferenceException is the most common.

[cold shard]

is the discord error is the one repeating the most?

can you copy/paste the one null ref error that is repeating

[graceful canyon]

you should be able to seen which error repeats the most in here, https://i.imgur.com/3piTMkM.png

[limber warren]

I dont see that numbers

[graceful canyon]

click this button once, https://i.imgur.com/XAApSds.png

then the errors would group up, then copy and paste then error that has the highest count like

[limber warren]

Ah, ok.

NullReferenceException: Object reference not set to an instance of an object
Cells.TheBeyond.SpaceLineArt.GetGardenZeroPosition () (at <9562569cd4874b3192a803382851b2f4>:0)
Cells.TheBeyond.SpaceLineArt.LateUpdate () (at <9562569cd4874b3192a803382851b2f4>:0)

[cold shard]

perfect

[limber warren]

This is second highest:
NullReferenceException: Object reference not set to an instance of an object
HideBeyondUntilUnlock.CheckUnlock () (at <9562569cd4874b3192a803382851b2f4>:0)
HideBeyondUntilUnlock.Update () (at <9562569cd4874b3192a803382851b2f4>:0)

And these are 3rd and 4th with same/similar number:
NullReferenceException: Object reference not set to an instance of an object
Floater_Reward_Spawner.Update () (at <9562569cd4874b3192a803382851b2f4>:0)

NullReferenceException: Object reference not set to an instance of an object
Floater_Beyond_Garden_Spawner.Update () (at <9562569cd4874b3192a803382851b2f4>:0)

[graceful canyon]

@limber warren Actually could you just do this as well if you're on windows,

1. Open the game
2. Enter the beyond garden and let the errors pile up
3. Go to %appdata%/../LocalLow/Computer Lunch/Cell to Singularity via run https://i.imgur.com/3dHyoXd.mp4
4. Send the Player.log and Player-prev.log in this channel

If you could zip up the enter celltosingularity folder and send it then that would be helpful as well

[graceful canyon]

%appdata%/../LocalLow/Computer Lunch/Cell to Singularity

(I've sent the path as a seperate message so that it would be easier to copy and paste)

[limber warren]

(I restarted game and got main simulation to lvl/version 1. I will get my data from cloud and than do it.)

(It just did this to me:)

[graceful canyon]

Your old log data will still be in player-prev.log file, if you had not closed the game again after that then you can just send that one here

[limber warren]

Ok, loaded data from cload, there are files:

Player-prev is too big

minute please, I will use my google drive to send it

https://drive.google.com/drive/folders/1DjoXtqLv1x9-3O-dF4Vd5klDwrobWf58?usp=sharing

Everyone with link should be able to see folder with files.

[graceful canyon]

That is very helpful, Thank you!

[limber warren]

Used data for logs are on cload with e-mail [e-mail].

[graceful canyon]

Reposting from #💬-beta-chat

Good morning, beta testers! Thank you for your help with #1128317282318299186 . We are posting version 18.89 to the Public Beta channels.

If you are experiencing the Beyond bug: This new version does not have the debugger in it, so if you are getting the bug, please stay on 18.84 while we're troubleshooting with you. Please put discussion for that issue in #1128317282318299186 thread.

[frank light]

my most common error is
NullReferenceException: Object reference not set to an instance of an object
Cells.TheBeyond.SpaceLineArt.GetGardenZeroPosition () (at <9562569cd4874b3192a803382851b2f4>:0)
Cells.TheBeyond.SpaceLineArt.LateUpdate () (at <9562569cd4874b3192a803382851b2f4>:0)

[graceful canyon]

Could you also do this @frank light ?

[limber warren]

18_89 (sorry, I updated before you wrote message, at least you have files ), I will switch to non-beta for now

[frank light]

that's what i'm going to do

[graceful canyon]

Hey @limber warren what are your computer specs ?

[limber warren]

Procesor AMD Ryzen 7 7700X 8-Core Processor 4.50 GHz
RAM 32,0 GB (použitelné: 31,1 GB)
Typ systému 64bitový operační systém, procesor pro platformu x64
Windows 10 Pro

SSD disk Samsung 980 PRO 2TB
G.SKILL 32GB KIT DDR5 6000MHz CL36 Flare X5 AMD EXPO
Procesor AMD Ryzen 7 7700X
Grafická karta GAINWARD GeForce RTX 3070 Phoenix LHR

[frank light]

just downloaded the 18_89 update by itself and i can't access the errors anymore

[graceful canyon]

The debug menu is only removed, things would still be logged in the player.log in the folder I mentioned there, so you can just send that logs in here or upload them to drive like Mina did

[limber warren]

Please Pin that message for others. 😊

[frank light]

the files themselves could not be sent, so they are in zip

[graceful canyon]

Thank you!

[frank light]

if it helps, then there is nothing to thank for 🙂

[graceful canyon]

Hey @frank light what language do you play your game in and which country are you from ?

and could you also send your game transfer email ?

[frank light]

i play in English, I'm from Czech republic, and what do you mean game transfer?

[graceful canyon]

yeah thats helpful, thanks

[graceful canyon]

Its this thing on the right side menu, https://i.imgur.com/BsjMAu6.png

[frank light]

yes, what next?

[graceful canyon]

After creating an account and uploading your save onto the game transfer cloud, send the email that you used to create the account here

[frank light]

u mean "link game to discord"?

[graceful canyon]

yeah thats enough

[frank light]

completed

[little meadow]

We figured out the issue :). We are working a fix now.

[little meadow]

18.91 version is live on steam. This will fix the issue, Mobile iOS/Android is coming later today.

[graceful canyon]

cc @frank light @limber warren@runic dove @fast viper

Make sure to recover your save first using the save restore feature or the game transfer feature, Then if you visit the beyond after that you shouldnt be facing any issues

[runic dove]

ok i will try that

[frank light]

beyond works good but mesozoic always starts from the beginning (even though it knows I've already moved on), as I wrote above

can i leave it in this thread or should i create a new one for this bug?

[graceful canyon]

Does this happen even if you use the save restore feature ? Try to recover your save using the save restore feature and check if you're still getting your progress reset

[limber warren]

ver. 18.91 looks good

https://tenor.com/view/good-boy-duck-good-boy-gif-25722330

Cannot see debugger, but everything works as I feel it should work. Thanks programmers and supports.

[frank light]

yes, it was the first thing i did

personally i wouldn't mind starting from scratch but it shouldn't offer meteorite