Switching apps on mobile closes the game transfer window

[pearl comet]

So, i need to go here 'cause I lost my password...
But now I need to leave the game to get the code

Oh wait, the connect thingy goes away

Managed to open my mail in floating window

But well, I don't receive any email, checked inbox, spams, promotion, everything

So huh, no connection IG

[bleak perch]

Switching apps on mobile closes the game transfer window