Transfer issue

[midnight zodiac]

Hello! When I want to transfer the game from Android to Steam, it wants me to log in.
When I press "forgot password" and proceed to send an email, I never receive any email with a verification code.
I have transfered back and forth before without any issue. I saw that "Homo ÇaPionce" had similar problems in his post in #🏠-general 2023-02-11 13:52.

[meager epoch]

can you send me a dm for trouble shoot?

[upper atlas]

Shiit, I have this problem too

[wicked kettle]

Can i get some help with the transfer?