progeresss lost

[quaint ridge]

whenever it says your save file conflicts with the one in the cloud i always choose download playtime to this device but then it sets my progress waaaaay back for example on time i had reached the information age and it did that so i clicked on download playtime to this device and it put me back to before mammals! please fix this it is very frustrating when i have to get all my progress back thank you very much!

[proud marsh]

Please send an email to [e-mail] and they can assist you in recovering your progress.

[stray sinew]

why would you chose to download the cloud saved file instead of the local one though when it even shows you that your local save has a lot more playtime (and progress)?