#Game won't load on Steam

7 messages · Page 1 of 1 (latest)

radiant gate
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(Windows 11)
After yesterday's patch launching the game from Steam crashed my pc. Afterward it just wouldn't load anymore, the loading bar remains empty, never any progress.
Verifying the game files and reinstalling ST doesn't fix this. Neither did restarting my pc.

tranquil cedarBOT
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@radiant gate

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
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gentle valve
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Are you able to try the Epic store version?

radiant gate
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No, I don't use Epic

gentle valve
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Okay
Exit the game, delete these 2 folders

AppData\LocalLow\Kabam Montreal, Inc\Shop Titans
AppData\Local\Temp\Kabam Montreal, Inc\Shop Titans

Then run it again and see if that works.

radiant gate
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That seems to have fixed it, thanks

gentle valve
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You're welcome 🙂