flint lance
Hello. I'm softlocked on very early tutorial quest. Wallace asks me to ascend Squire Sword. However, I've already ascended it pre-tutorial, and I can't ascend it (there is no button). When trying to ascend any other item available, the game glitches and the UI to ascend misses. Would be glad to get some help from mods / admins. Thank you.
vivid merlinBOT
@flint lance
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flint lance
BIAŁYMÓRZYN#58483, Epic, Windows 11, sent screenshots. 69816880e818af19774775d0
cunning lion
I've relayed your user information to QA for a fix to be applied.
And if I'm understanding correctly, I believe future instances of this bug is set for correction in an upcoming update.
frozen creek
@flint lance Is it alright if I lock you out of your account for a sec?
frozen creek
You're good to go ahead and log in again.
As Dae mentioned, we're working on a more proper fix for the future, but you shouldn't be blocked any longer.
flint lance
Thank you, let me check. I'll confirm.
Yes, thank you very much, the storyline / fable finally goes on. Seems working. By the way, while I have you at the moment, can you please change my account nickname for Larael#xxxxx ?
So, just Larael + numbers.
frozen creek
You can name change yourself by going into your profile and clicking the little cog icon and selecting "Change Username"
flint lance
Thank you! Have a great day 🙂
frozen creek
You as well, cheers
valid lichen
Hi, I’m having the same issue. I can't ascend any items, please help me. My details: Boo#62282, Steam, Windows 11
frozen creek
@valid lichen Hello, is it alright if I lock you out of your account for a sec?
valid lichen
Yes
frozen creek
Ok, you should be good to go