#Did not get gems from purchase

5 messages · Page 1 of 1 (latest)

grave flame
#

So I bought the 12.99$ 1650 worth of gems and the special offer with the 15 Phoenix feathers champion coins and gems but I never received the gems from the special offer 😔🫴

cerulean rivetBOT
#

@grave flame

[This is an automated bot response]

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grave flame
pastel orbit
#

Did you get any part of the purchase (so just the gems missing) or none of it?