#Verification code input is case sensitive

4 messages · Page 1 of 1 (latest)

unkempt bramble
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While the codes are always uppercase, entering into the verification code field is case sensitive. This may cause confusion when entered codes are rejected.

Solution A: make the codes sometimes contain lowercase for higher security
Solution B: make entry case insensitive for a better user experience

molten flumeBOT
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@unkempt bramble

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
  • Any reproduction steps for your issue
  • Any screenshots or videos
unkempt bramble
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On a side note: sometimes I can do a couple days without being asked for a code, but sometimes it is multiple times a day.

distant trout
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Yall dont copy paste?