Currently on Day 6 of Royal Merchant With No Perks | Shop Titans | Page 1

uneven burrow · 2025-06-18T14:07:51.860Z

```CSS [This is an automated bot response] ``` Thanks for posting your bug or issue! Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions. - Your full Player ID (PlayerName#12345) which can be found on your profile card below your username - Your platform(s) (Epic, Steam, Android, iOS) - Your operating system and system version (e.g. Windows 11, Android 13, iOS 16) - Your device model (e.g. Google Pixel 7, iPhone 13) - Any reproduction steps for your issue - Any screenshots or videos

uneven burrowBOT Jun 18, 2025, 2:07 PM

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@spiral mountain

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
Your platform(s) (Epic, Steam, Android, iOS)
Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
Your device model (e.g. Google Pixel 7, iPhone 13)
Any reproduction steps for your issue
Any screenshots or videos

spiral mountain Jun 18, 2025, 2:09 PM

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Player ID: TristanLight#65539
iOS 18.5

grand needle Jun 18, 2025, 3:10 PM

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Have you submitted a ticket to Cusdtomer Support?

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?support

covert owlBOT Jun 18, 2025, 3:10 PM

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Use the in-game "Contact Us" button found in the Settings menu or our official support site.

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Official Shop Titans Support

Submit an official support ticket directly to Kabam Montreal by using this contact form.

spiral mountain Jun 18, 2025, 3:33 PM

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Yes

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Two tickets actually. The first said “wait at least 24 hours”, the second I haven’t received a response on since submitting my receipt in 36 hours . . .

hallow wing Jun 18, 2025, 3:43 PM

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Opening a second ticket or more slows you down as they close duplicates. The 36 hours on the new one tho is probably just because of how many tickets they've had recently.

spiral mountain Jun 18, 2025, 3:44 PM

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Oh they closed the first one

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That was five days ago (I opened it immediately when the problem arose, hince the response of wait at least 12 hours after purchase)

#Currently on Day 6 of Royal Merchant With No Perks