#Can’t login Webstore

7 messages · Page 1 of 1 (latest)

cyan vale
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The store was stuck at the loading screen before I deleted the cookies. After I deleted the website cookies and site data. I entered my email so I could receive the verification code. I entered the verification code. Nothing happened. It won’t register the input.

storm flareBOT
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@cyan vale

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
  • Any reproduction steps for your issue
  • Any screenshots or videos
vale citrus
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A) #1211710082279276635 is probably a better place to request this kind of assistance.
B) Fairly certain the devs will need the information requested by the hamster bot.

autumn raptor
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Having the same issue, I have tried to login on Chrome, Firefox & Microsoft Edge on Windows 11 PC and Chrome and Safari on Iphone 13

vernal saffron
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I'm also having it! It's kicked me out of cross connect in game now

severe shadow
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I'm looking into it, thanks for the reports.

severe shadow
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This should be resolved now.