#Can't login

6 messages · Page 1 of 1 (latest)

fallen jungle
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I can't login to the game, after loading screen stuck in black screen

modern bridgeBOT
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@fallen jungle

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
  • Any reproduction steps for your issue
  • Any screenshots or videos
fallen jungle
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Player name : Marcy
Platform: android
Operating system :android 14

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Device model : IQOO 12

opaque hemlock
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I'm in the same boat. Any resolution on this?