Bonjour, j'ai envoyé un message au support il y a deux-trois jours suite à un gros souci avec mes gemme où je suis passé de 4.200 gemmes à 1.900 après avoir fait votre mise à jour
#Désynchronisation
fair trellis
trim kettleBOT
@fair trellis
[This is an automated bot response]
Thanks for posting your bug or issue!
Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.
- Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
- Your platform(s) (Epic, Steam, Android, iOS)
- Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
- Your device model (e.g. Google Pixel 7, iPhone 13)
- Any reproduction steps for your issue
- Any screenshots or videos
fair trellis
Je joue seulement sur mon téléphone portable qui est une redmi note 12 pro, toute les mises à jour de mon portable sont faites ainsi que celle de votre jeu
chilly helm
Hi! Unfortunately we can only really provide English assistance here. You should keep referring to your ticket if you need help in another language.
I saw you posted screenshots of it, so I'm guessing you're asking about why you haven't gotten an answer yet? We aim to respond within 24 hours Mon-Fri. You reopened your ticket on Friday after office hours. It's now Monday. We'll get back to you as soon as we can.
fair trellis
Hello, I sent a message to support two-three days ago following a big problem with my gems where I went from 4,200 gems to 1,900 after doing your update
chilly helm
Yup! As I said, you have to wait for a response to your ticket.
fair trellis
Ok