#Player Profile not loading properly
3 messages · Page 1 of 1 (latest)
@brittle jewel
[This is an automated bot response]
Thanks for posting your bug or issue!
Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.
- Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
- Your platform(s) (Epic, Steam, Android, iOS)
- Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
- Your device model (e.g. Google Pixel 7, iPhone 13)
- Any reproduction steps for your issue
- Any screenshots or videos
I believe this is similar to this issue https://discord.com/channels/482292231290617866/1225013591409688626 in that there is a general problem where not everything loads in portrait mode.
The recommendation to work around it for now is to rotate your screen to landscape, then back to portrait. They are working on a permanent fix.