#members only purchase

3 messages · Page 1 of 1 (latest)

indigo belfry
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Purchased some boots print..it never was delivered

steel gardenBOT
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@indigo belfry

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
  • Any reproduction steps for your issue
  • Any screenshots or videos
fluid pewter
#

It can take up to 24 hours or so for some platforms to deliver the items you've purchased.