#account somehow bugged?

9 messages · Page 1 of 1 (latest)

urban heronBOT
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@rugged kraken

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
  • Any reproduction steps for your issue
  • Any screenshots or videos
rugged kraken
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tutorial?

primal cedar
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?support

burnt gulchBOT
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Use the in-game "Contact Us" button found in the Settings menu or our official support site.

primal cedar
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send a ticket, probably something broke due to lots of updates happening since your last login

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they can sort it out for sure (not the 1st time someone got stuck after comming back after a long time)

rugged kraken
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Yea, can't open ticket in game since nothing workings hh. Will find some contact us form on webpage. Will keep this tread open for now. Thanks

primal cedar
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well, follow the link here, it leads to a webform to contact support