#Download error

14 messages · Page 1 of 1 (latest)

fading dawn
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It started yesterday. I tried to login but I got this error message.
I deleted Epic temp, uninstall and reinstall still same error. Any other Epic game works and I can login from mobile. Any tips?
Picur#87346
Windows 10 Pro

download_failed.jpg
alpine flickerBOT
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@fading dawn

[This is an automated bot response]

Thanks for posting your bug or issue!

Please make sure you have included as much of the information mentioned below as possible regardless of how minor you may think your issue is. This information will help us greatly in investigating and will cut down on unnecessary back-and-forth discussions.

  • Your full Player ID (PlayerName#12345) which can be found on your profile card below your username
  • Your platform(s) (Epic, Steam, Android, iOS)
  • Your operating system and system version (e.g. Windows 11, Android 13, iOS 16)
  • Your device model (e.g. Google Pixel 7, iPhone 13)
  • Any reproduction steps for your issue
  • Any screenshots or videos
steady kernel
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Same Probleme. Restart and new instalation didn´t work.

ripe grail
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Where are you playing from ?

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and what does the number at the bottom left of the screen look like when you're loading ?

image.png
steady kernel
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I Try Steam an Epic. No difference

nocturne iron
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What country are you playing from?

steady kernel
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Germany

ripe grail
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Alright, I'll have a look

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Seems to be working from Berlin & Frankfurt, I'll send you a DM

ripe grail
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@fading dawn are you still experiencing the same issue ?

brittle stratus
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I can confirm connection via Frankfurt hasn't been am issue the last few days for me at least. (Frankfurt is my default for steam)

ripe grail
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I've been able to confirm with Pearl that it is not a connection issue, but a problem with the installation of the game or a setting on his computer