#Unable to load - Android A50

10 messages · Page 1 of 1 (latest)

queen rampart
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Worked an hour ago, now loads all the way until "gearing up the heroes" then goes to a black screen. This is normal at 15 seconds or so, but screen has remained black for 5 minutes. Have reinstalled and rebooted phone to no avail.

wise dirgeBOT
#

@queen rampart

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queen rampart
#

Uncle Pooter #70 something - level 80 - guild: Heim

lethal ether
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Same issue

tawdry pebble
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Same issue. I’m stuck on this screen

queen rampart
hardy helm
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Same issue here. On pixel 4A with up to date software and up to date shop titans. Loads to "gearing up the heroes" then quickly, 2 seconds? Goes to black screen and frozen.

tawdry pebble
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FWIW, I was able to work around/resolve this by logging in through Epic on my computer. It did the same error 4006 and then crash, but then it was able to log all the way back in. Since then, my iOS app hasn’t gotten stuck again.

prisma fable
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Same issue on iPad. Started happening after the most recent update from the App Store.