#Problems accessing the game

6 messages · Page 1 of 1 (latest)

small tide
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We have a teammate (Patt#72075) who tries to log into the game and keeps crashing. She plays from an Android phone, brand: Xiaomi
**Model: **Redmi Note 11

photo_2023-01-03_17-48-43.jpg photo_2023-01-03_18-07-12.jpg
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i add two more captures. The game is crashing with de UI of Phone and the System process

photo_2023-01-03_18-19-53.jpg photo_2023-01-03_18-19-56.jpg
pine stag
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That seems like a problem with the phone

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Did he try reinstalling yet?

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If they did then did they try to clear the app cache?

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And lastly, did they try to clear the phone cache?