#Fatal error

1 messages · Page 1 of 1 (latest)

timber dock
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I cant get a pic rn but ill add it on later.
But when i launch hn1 everything loads like the intro and the main menu but when i clcik enter and i jump into the game.
It crashes and says
“The UE4 game Hello Neighbor has crashed and will close
Fatal Error!”
Its weird cuz i could play before

brittle raven
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Hey, have you installed mods by any chance?

timber dock
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I deleted them all

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The game is just standard hn

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Execpt i have launch build

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Should i update to “none” (64 bit)

brittle raven
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Yes, please! If the issue persists, be sure to delete everything related to the game and reinstall it.

While mods are allowed, keep in mind that they are created by third parties, so we can't guarantee the game will run as intended after installing them.

timber dock
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I dont even have a mods folder

timber dock
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😭

timber dock
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Hi kimon

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Can we be frined

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My steam take too long to update

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Im at 70% update since march 3rd

brittle raven
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Hey! Feel free to share any issues you’re running into—either here or in a new post—and I’ll do my best to help you out. 🙂

Alternatively, you can also reach us through our support site: https://tinybuild.theymes.com/hc/en/hello-neighbor

It’s got a bunch of helpful articles and potential solutions you can try right away.

Thank you!

timber dock
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I upgraded to the newest patch and it worked