Hello Neighbor Bug

[paper vine]

I have a problem knows that when I get caught by the little brother in act 1 the game crashes HELP

[paper vine]

PLEASE HELP

[forest pagoda]

What is the error of the crash

[paper vine]

I didn't understand

There is no error code or window

Otherwise I can show you

Hello ?

Hello ?

[forest pagoda]

oh

do you start a new game

for fix it

because maybe sometime it is a error of the game

[paper vine]

Ok I'll try

[forest pagoda]

if it don't work, you can go in setting of your game on library steam and click on check the file

[paper vine]

It still doesn't work

[forest pagoda]

go in steam library and click on check file integrity

on your steam game

[paper vine]

ok

Is this what I check?

[forest pagoda]

it is a button

in setting

go on your steam app

and go in library

click on your game (not play)

and click on settings

[paper vine]

It's okay everything has been checked

[forest pagoda]

it work now?

if not i don't know how i can help you now

[paper vine]

I'll try

it still doesn't work

[forest pagoda]

and 1 question this glitch happen the first time you played this game?

[paper vine]

No, I've already played on switch and there was no problem

[forest pagoda]

and on steam?

the first time

[paper vine]

Yes

[forest pagoda]

maybe it is a glitch of the game, it can be fix in next update of the game. So we need wait.

[paper vine]

okay

Bye

[sonic flare]

Hey. Could you let us know what your exact PC specifications are, preferably by sharing your dxdiag.txt?