Authentication error

[vague plover]

This is very annoying when I am in middle of match I get disconnected

[reef scroll]

Please try follow these steps
https://tinybuildgames.zendesk.com/hc/en-us/articles/360052671832

[vague plover]

i did

[calm pagoda]

Hey, due to the multiple posts (https://discord.com/channels/474299944254308373/1301564301030723676) it is somewhat confusing to understand where you currently stand with this issue. Could you let us know if it persists?

[vague plover]

Sometimes it happens other times it works

[calm pagoda]

Would it be possible to share a screenshot of your results here: https://azurespeedtest.azurewebsites.net/ ? Make sure to let it run for a few seconds first.

[vague plover]

my area not there

let me see the closest i can get

i am east btw

now its at 180 ms

i think it is low cuz it is night time here

now its around 100 ms

[calm pagoda]

Hey, please share a screenshot of the whole screen you see and not only the servers close to you. That would help us. Thank you!

[vague plover]

ok

this is as much as i could fit

[vague plover]

this is as much as i could fit

[calm pagoda]

Hey, such issues may also be caused by high latency and unstable internet. Are you using a cable or are you on wifi?

[vague plover]

wifi

[vague plover]

now the game doesnt even start , it just crashes

[calm pagoda]

Could you try using a cabled connection?