game crash and we dont get xp points. | Hello Neighbor Games | Page 1

feral charm Apr 28, 2024, 8:48 AM

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Here i am saying that suppose if we win a match as kids then it is written you win then our game got crashed then we dont get the xp points but why idk... It happens to me everytime.. Please look on it.

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we want that suppose if the game crashed after win logo then we should get the xp points

keen finch Apr 29, 2024, 9:21 AM

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feral charm Here i am saying that suppose if we win a match as kids then it is written you w...

Thank you for informing us about the issue. As far as I understand, sometimes XP is rewarded in the background, even if it's not visible to you.

However, before I gather more information about this, could you please clarify what you meant by "it happens to you every time?" How frequently does your game crash?

feral charm Apr 29, 2024, 9:45 AM

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keen finch Thank you for informing us about the issue. As far as I understand, sometimes XP...

I was just saying about the xp issue, okay but yeah actual is sometimes when i just win a match then the loading clock just stopped rolling and then my game crash idk why...

keen finch Apr 29, 2024, 12:03 PM

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Hey! Regarding your question, gaining XP during a crash can be somewhat unpredictable, depending on when it happens.

That being said, crashes shouldn't be a regular part of the game experience. Be sure to check out our pinned post on Discord here: https://discord.com/channels/474299944254308373/1062740774699159563 for more troubleshooting tips. If the issue persists, don't hesitate to reach out so we can investigate further.

Rest assured that we're always looking into ways of improving the game, thanks to our players' invaluable feedback. Imbirheart