The game crashing sometimes when you are selected to be the Neighbor

[halcyon ledge]

I don’t know what causes this but when it happens I lose my chance to be neighbor and have to reopen the game again and hope I get it again this is really annoying when you have only have a single daily task left to do and it’s unfair for anyone who didn’t even get to play because their game crashes because they got picked

[azure pilot]

Hi, sorry to hear about the game crashing. Here are some general suggestions for the Switch that can help improve your overall gaming experience:

• Frequently restart the Nintendo Switch system by holding down the POWER Button for at least three seconds, then select Power Options and then Restart;
• Make sure your system software and game are on the latest version;
• Check for corrupt data;
• Delete and reinstall the game;
• If the issue persists and a microSD card is being used with the console, try removing the card and downloading the game directly to the system memory.
• As a last resort, you can also reset the cache; note that this will delete your saved IDs, passwords, cookies, history, and other cached website data. Nevertheless, it will not affect your downloaded games or saved game data.

Kindly let us know if any of the above helps.

[wicked storm]

the same happens however when the game ends

[azure pilot]

Could you confirm that you've tried the above troubleshooting guide? Also, is your Switch on TV, tabletop, or handheld mode?

[halcyon ledge]

I checked for corrupt data and there wasn’t any but I redownloaded anyway and it sorta fixed the issue it still crashes but to a lower Percent now

[azure pilot]

Thank you for the additional information. Are you playing from the internal storage or and SD and is your Switch on TV, tabletop, or handheld mode? Also, does it seem to happen after specific in-game events?