I know I've made posts about this before, but I'm going to condense it all into one major post to hopefully get my point across and get this game back to feeling fun to play.
First off and most importantly, SN needs to open its doors to the community more. Feedback should be visually read and occasionally responded to by Holo and other devs to help encourage feedback writers to keep going. I know holo reads feedback but it would be better if people could see they do so, at least in my eyes. Besides better communications would mean better execution of feedback in game which in the end means better gameplay. A problem when it comes to SN is miscommunication, lack of updates both in the discord and the game itself and the team talking to the players could help resolve this error. I get they're busy yes, but they could possibly have a person like TinyJay come into chat and help get things to and from the devs.
Second off, Playtesting while we don't know if there's any true private update testing I think that the game would benefit from more testing. We only had two real cases of testing and that's during the Alpha period and during the Map 2 beta. I've said this many times before but I want to use this feedback to reiterate it with the current state of the game. Public playtesting should occur for things like character rebalances and maybe some map changes, like if Map 5 got a overhaul. Private testing could be for the bigger updates like what happens for the seasonal updates.
I want to extend the playtesting by saying that the community members should be able to participate in the private testing. Long time trusted players should be able to do so, that way the feedback can be from the people who play the game often. I'm not sure how big the playtest group should be but it should be decent sized to allow for good testing. I'm not sure how testing would work for console as I don't have SN on any other console as of writing but maybe it could work somehow? I hope this works however cause consoles deserves testing as well.
Third, have more designing contests. While it's a smaller request, it was great to have the community coming together to design skins and map ideas that would possibly be put into the game. Stuff like that would bring the community together even if they don't want to playtest or anything like that. I'm not sure if I myself would participate as I'm better with designing other things like maps and ideas but who knows. 
There is quite a few long time players who would want to help the game in anyway they can, myself included. I wish i could have been a Community Manager or something, while I know it's a big responsibility. I want to be able to get the community's ideas to the team and otherwise. However in the end that's up to Holo and tB to make such a decision. I'd at least like to be one of the testers.
In the end, SN would really benefit from being more 'together' with the community. Both in terms of listening and showing, remember how hyped and happy the community was before the Summer Camp update came out because one of the devs was showing off teasers for new things like the Ghost being able to block doors? Imagine how nice it would be if they did it more often as well as just swinging by to see how the discord community is doing.
I just really want SN to improve and do anything I can within my power to improve it and I hope holo reads and considers it. Please tB and holo, this can really help revive this game. 🙏🏻
