#Can’t purchase the full game

1 messages · Page 1 of 1 (latest)

brave bridge
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Whenever I press the “buy full game” button the message in the screenshot pops up. My device model is the IPhone 8 Plus.

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What do you mean

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When I press “buy full game” that shows up

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the restore purchase button does the same thing

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Is there a way to purchase the full game from the app store and not through the game?

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Yeah I can’t find such an option sadly

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and I do have enough money in my apple account to buy the full game so it should just work when I press that button but it doesnt

fossil comet
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Hey! Have you finished the free part first, and are there any restrictions - such as parental controls - on your device? Also, please make sure that you're on the latest game version.

Then kindly share a step-by-step video of the incident so we can reproduce it internally.

brave bridge
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I’ve completed all the missions I can without purchasing the full game.
No restrictions on my device.
My game is on the latest version

fossil comet
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Thank you for the video. Could you try completely deleting the game from your phone, then reinstall it and try again?

fossil comet
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Our devs our now investigating this. Thank you for providing us with all the information we need! Imbirheart