error code 0xbdb2e | Hello Neighbor Games | Page 1

dire steppe Dec 27, 2023, 4:23 PM

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i get this error code as the game crashes i dwonloaded it from xbox game pass and it isnt working how i fix this ? QuentinScared

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<@&1162799252192379000> help ?

wet sky Dec 27, 2023, 4:27 PM

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mods help this innocent man

lethal iron Dec 27, 2023, 4:28 PM

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i agree

vocal agate Jan 3, 2024, 9:46 AM

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dire steppe i get this error code as the game crashes i dwonloaded it from xbox game pass an...

Hey! Is this still happening, and are you playing on Xbox or PC?

dire steppe Jan 3, 2024, 12:38 PM

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vocal agate Hey! Is this still happening, and are you playing on Xbox or PC?

yes its still happening and im playing on pc

vocal agate Jan 3, 2024, 12:39 PM

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Could you please share your PC specifications? Also, please make sure that your GPU drivers, Windows, and Xbox app are all up-to-date.

dire steppe Jan 3, 2024, 12:47 PM

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11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz , gtx1650 super, and i have 16gb of ram and im on windows 10

vocal agate Jan 3, 2024, 12:57 PM

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Thank you! Can you also confirm that you've tried everything suggested above?

In addition to those, please try also the following:

Run the game as Admin;
From the Xbox app, find the game and select Manage. Then go to Files and select Verify and Repair.

dire steppe Jan 3, 2024, 1:05 PM

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yes i have tried everything.

vocal agate Jan 3, 2024, 2:17 PM

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Sadly, there is a good chance that this is caused by factors outside of our scope of support, which are really hard to troubleshoot. However, here are some additional recommendations, if everything suggested previously failed:

Disconnect any controllers;
Clear the Microsoft Store Cache;
Try logging out and then logging back in to your account on the Xbox app.

In the meantime, rest assured that we will also look into any other potential causes. Thank you.

#error code 0xbdb2e