Unknown Error | Hello Neighbor Games | Page 1

exotic sonnet Oct 27, 2023, 9:43 AM

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My friend played Secret Neighbor every day! But after the update, he can't log in due to an unknown error. Help!
(P.s He played with windows 7)

latent torrent Oct 27, 2023, 10:23 AM

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Hi! Please provide as many details about the issue as possible (for example, the exact PC specifications, what kind of error your friend is getting, any troubleshooting steps you've tried already, etc.). Thank you!

exotic sonnet Oct 27, 2023, 10:45 AM

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latent torrent Hi! Please provide as many details about the issue as possible (for example, the...

Troubleshooting attempts that we have already tried:we restarted the computer, deleted and downloaded the game, logged into the game a bunch of times, the characteristics of the PC are not known to me, only Windows is known. (Windows 7)

latent torrent Oct 27, 2023, 10:52 AM

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Hey, thank you for the additional information. The PC specs are very helpful when trying to troubleshoot such issues, so we would urge you to let us know when it is possible.

exotic sonnet Oct 27, 2023, 10:56 AM

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OK, I'll try to throw off all the pc specs at 12:00pm, 19:00 msk

exotic sonnet Oct 27, 2023, 1:46 PM

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Hello, now I found out what kind of error, now I'll try to ask the characteristics

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Unknown Hard Error

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Video card Gefore GTX 1050 Ti

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latent torrent Oct 27, 2023, 2:23 PM

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Hi! Please try downloading the latest drivers and see if that helps: https://www.nvidia.com/download/index.aspx.

exotic sonnet Oct 27, 2023, 2:58 PM

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Okay, now my friend will try and I will write to you.

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Perhaps we have already figured it out, he discovered a malfunction of the hard drive, if fixing it does not help, he will download a new driver

exotic sonnet Oct 27, 2023, 3:34 PM

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Fixed the hard drive, installed the drivers, the same thing.

#Unknown Error