How to fix this Authentication error
#Authentication error [25]
astral marten
ever since i have played secret neighbor on steam i have to use a vpn i am wondering is there any other way to avoid this specific Authentication error
cinder harbor
Hi, and thank you for reporting this. Please check our pinned post https://discord.com/channels/474299944254308373/1062740774699159563 for more information about this issue. Have a great day! 🙂
astral marten
Hi, and thank you for reporting this. Please check our pinned post https://disco...
Thank you for replying back
rose chasm
Thank you for replying back
i have the same problem and have already done an outbound rule what should I do
astral marten
i have the same problem and have already done an outbound rule what should I do
you have this error
What i did to fix it was using a vpn it can be any vpn
but im asking if there is any other way to play sn without lagging or glitching all the time
cinder harbor
Hi! Please check our FAQ here: https://tinybuildgames.zendesk.com/hc/en-us/articles/360052671832 for detailed instructions. Thank you! 🙂
rotund sleet
the problem is since the summer update i've been waiting for you to fix it so please put your team to work on fixing this error (I already tried everything to fix it and it didn't work and gave you a link to my steam account so i will send it again beacuse you probably forgot about it)
cinder harbor
the problem is since the summer update i've been waiting for you to fix it so pl...
Hi! I can assure you that we have not forgotten or skipped any of your reports; we always read through everything that our community says while also working on addressing issues.
However, connectivity issues such as this are also related to the internet quality of the players. Thus, while we improve the game, kindly also ensure that your internet is optimized for gaming.
You can find some general suggestions here: https://tinybuildgames.zendesk.com/hc/en-us/articles/5764109311764-Online-lag.
Have a great day! 
rotund sleet
Hi! I can assure you that we have not forgotten or skipped any of your reports; ...
i didin't mean it like that i know you have a lot of bug reports and a lot of people everyday and it's ok
but still i already did all of that and only thing i can do is wait for you to do some things
cinder harbor
but still i already did all of that and only thing i can do is wait for you to d...
Could you please share a screenshot A screenshot from https://www.azurespeed.com/Azure/Latency where your average latency & graph can be seen?
Make sure you tick the boxes under East & West US, West Europe, and the server closer to your area.
cinder harbor
Yes, but also including the rest of the regions requested.
astral marten
This is the Authentication error im talking about
