#what
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Hi! Could you please provide us with more information about your issue as well as your system specifications? Thank you!
It happened once when I dropped or plugged in some part, the whole world turned black
I have not met with this bug again
Hi, that's interesting. Could you please let us know what your exact system specs are? Thank you! ๐
Sure! But a bit later, ok? 
Should I change the language, or do you already understand everything? @thin lark 
Hi, thank you for the additional information! Could you also provide us with your exact GPU model? ๐
@thin lark 
Thank you for all the details provided. We will look into it.