When everytime i create a new game it go smooth, but after like 1 minute it starts to lag, Why? | Hello Neighbor Games | Page 1

pine skiff Aug 15, 2023, 6:31 PM

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Pls help

pine skiff Aug 15, 2023, 9:29 PM

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pc components: intel i7 7820 HQ Radeon pro 560

dreamy topaz Aug 15, 2023, 9:31 PM

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How much RAM do you have?

pine skiff Aug 15, 2023, 9:32 PM

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Can i kindly ask how do i see that?

dreamy topaz Aug 15, 2023, 9:35 PM

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Which version of windows are you using? you can usually get this information in the application "system"

pine skiff Aug 15, 2023, 9:36 PM

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ok i found

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im using windows 11

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and i have 16 gb of RAM

dreamy topaz Aug 15, 2023, 9:38 PM

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Thank you for sharing your situation with me. I'll make sure to forward your case to our support team and I should have more news soon

pine skiff Aug 15, 2023, 9:38 PM

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ok thanks you

pine skiff Aug 15, 2023, 10:29 PM

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also, when u quit to the main menu its smooth, so only when u make a new game or u load one it starts to lag

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So pls if you can try to fix this " only in-game lag" with your team, Thanks you!

dreamy topaz Aug 16, 2023, 11:17 AM

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I'm sending a DM to you 🙂

#When everytime i create a new game it go smooth, but after like 1 minute it starts to lag, Why?