Authentication Error

[stuck spire]

What am I supposed to do for this error devs???
I can’t play the game.

[dense violet]

same dude and nothing fixes that

[left dove]

Hi. On which platform are you playing the game?

[stuck spire]

PC on Xbox

[icy cloud]

I have got it

too

[left dove]

Hey! Is the issue ongoing? Were you able to play before? Also, please follow our FAQ here https://tinybuildgames.zendesk.com/hc/en-us/articles/360052671832--PC-Authentication-error, as it could help. Thank you.

[broken needle]

help

[left dove]

Hey! What's your platform?

[broken needle]

PC

and

k1mon

[broken needle]

help

can anyone screen share me how to fix

[left dove]

Is that on Steam or another platform?

[broken needle]

microsoft store

[left dove]

Please try this one first https://tinybuildgames.zendesk.com/hc/en-us/articles/360052671832--PC-Authentication-error.

If that doesn't work, share a screenshot from https://www.azurespeed.com/Azure/Latency where your average latency & graph can be seen. Make sure you tick the boxes under East & West US, West Europe, and the server closer to your area.

You're also advised to check your modem settings to ensure that you have an open NAT type.

[stuck spire]

ya it's still not working. and no I wasn't able to play when I downloaded it.

[left dove]

Hi, could you please check your internet connection and let us know of the results. You can find instructions in my message just above. Thank you!

[molten oak]

You did everything right simply the fault of their servers

[left dove]

Hi! More information about your issue - as instructed here above - would be very helpful while we're looking into those issues.

Additionally, please ensure that your router has UPnP enabled.

Thank you!

[stuck spire]

ya my internet is fine. I did do the instructions and its still not working.