problem with the DLC back to the School | Hello Neighbor Games | Page 1

simple scroll May 22, 2023, 5:27 PM

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Hello, the game takes me out of the game and says that there is an error and the screen appears that if I want to, report the error :(, the same thing happened to me before, and I stopped playing waiting for it to be fixed and yesterday I played and it continues going through the same thing

oblique glacier May 23, 2023, 9:24 PM

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Hi! Could you please provide us with more information about which part of the game this happened? Any actions you can remember prior to the crash? Thank you!

simple scroll May 25, 2023, 3:41 AM

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oblique glacier Hi! Could you please provide us with more information about which part of the ga...

Hello, I have the problem with the DLC, Back to school, before it happened to me, right at the entrance, the door where it is, the oven where the garbage bags were thrown, right there on that road outside it happened to me After the cinematic that the man goes down with the two dogs, inside the school, it happened to me right at the door that one has to open with a padlock, I think where there is a computer.
And what happens to me is that the game kicks me out, and then that screen appears that the game had an error, and if I want to report it with a video clip, this has always failed me, I can't complete the DLC :(it's frustrating .

oblique glacier May 25, 2023, 9:36 AM

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Thank you for the detailed response! Rest assured that our team will look into it as we continue to work on improving the game. Have a great day!

simple scroll May 25, 2023, 3:04 PM

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@oblique glacier Thank you very much, I hope it is fixed

simple scroll Jun 2, 2023, 5:21 PM

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Hello, when can it be fixed? I bought the game the deluxe when it came out and I haven't been able to pass the back to school dlc and this was more than 3 months ago 😦

oblique glacier Jun 5, 2023, 1:34 PM

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Hey! Could you please send us a video of the incident? 🙂

worthy narwhal Jun 5, 2023, 2:13 PM

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Hi, I have same problem with back to school dlc on ps5, game freezes in different moments and then crashes with screen saying there was an error and I have to start over again. Dlc doesnt save so I have to play from the start. After few tries I gave up, becuase game was freezing and crashing.

simple scroll Jun 5, 2023, 2:53 PM

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@oblique glacier Hello, I'm going to play again and send it to you, and where would I send it here?

oblique glacier Jun 5, 2023, 3:18 PM

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Hi, I edited my message as the instructions were meant for the PC version of the game. A video, here, is perfect. Thank you.

#problem with the DLC back to the School