been broken for 2 years

[balmy drum]

I’ve been patient and waited and I’ve given up all hope for this game. I’ve not only paid for the game but paid for stuff in game. The game constantly gives me Authentication Error. I’ve reported this in the past but nothing has ever happened. Now I can’t even do anything on the menus because pressing A does nothing. I’m posting this now because I know I’m not the only person that experienced this and it’s still a huge issue. I’ve deleted my saved data, I’ve reinstalled it nothing works. I get y’all are busy with HN2 and other stuff but this has been an issue going on 3 years now! This needs to be addressed

[glass cradle]

Could you send a screenshot or video?

I think I may know the issue

[heavy sapphire]

Uninstall and reinstall

[balmy drum]

I’ve already did this. Read it

[balmy drum]

It’s just the main menus but authentication error appears that’s it

I went as far as making an alternative account but that didn’t work

[glass cradle]

Did u pay for the game?

Like 30$

[glass cradle]

Because you need gamepass for this game

[balmy drum]

Yes I paid for this game and I never had gamepass to begin with and it let me play

[glass cradle]

That’s why…

This has been reported before. Bassicly because you don’t have online perms you can’t play it. Xbox game pass gives you those permissions, but since secret Neighbor is leaving gamepass, you only need to get Xbox love gold.

[balmy drum]

Yes I have Xbox live gold I’ve always had Xbox live gold

Gamepass and gold are two separate things

[glass cradle]

Oh

[mellow hornet]

I just rejoin the game and the error just goes away for me

I'm PC player btw

[balmy drum]

Ok well I’m Xbox

[brazen plinth]

Maybe a bad connection to the network.

[balmy drum]

I connect fine to every other game. SN is the only game with this issue

[glass cradle]

I’m Xbox