Hello, I have a problem with the dlc, specifically with the Back to School one, at a certain moment the game exits :/ and an error appears and what can I report it, I play on play 5.
#Problem with the Dlc in play 5.
stable osprey
tranquil mauve
Hello, I have a problem with the dlc, specifically with the Back to School one, ...
If you've finished the game go to the PS5 settings then "Saved data app settings" select PS5 saved data and delete the Hello neighbour 2 data
stable osprey
@tranquil mauve oh but my game is deleted 😦 and that's not bad? , so having the game there affects the dlc?
fast glen
Hi, could you please be a bit more specific about your report? For example, what happens in-game before the crash takes place?
Rest assured we are aware of such incidents and our team is working on addressing them as soon as possible.
stable osprey
@fast glen Hello, when I am playing the back to school DLC, when I am playing and for example I have been playing for more than 20 minutes, the game shuts down and I lose everything and it says that an error has occurred and that if I want to communicate it, I don't know what happens :/ , and since it can't be saved, I don't know why either.
@fast glen Practically, when I play, the screen goes black, and an error appears in the game and what if I want to report it?
fast glen
Hi, thank you for your answer. Does it happen while doing something specific in game or is it at random?
stable osprey
@fast glen hello, let's say when I'm playing not at first and maybe for more than 15 minutes, it went black and it said error, it was practically this time when the man came down with the dogs in a room where, there is a cauldron, but at that moment it turned off.
fast glen
Thank you for letting us know of this. We will look through all your reported issues and do our best to address them. In the meantime, please ensure that the game is always up-to-date! Have a great day 